Claims

We're sorry if you've suffered an accident or have a claim on your insurance policy. That's why you have insurance, to protect you when something bad happens. We'll guide you on every step along the way.


Should you file this claim?

If there's a slight chance that someone may have suffered as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you won't have the insurance policy to protect you from lawsuit.

There are, however, situations where it makes sense to not file a claim. Keeping your insurance record clean will probably keep your rates down.

If this is a consideration, read this special report before you make that decision.

I need to file a claim

As your independent agent, we’ll do our best to make your claim experience a smooth one.

  • To begin, please contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
  • If you have a claim and would like our assistance, we will be happy to speak with you. In most cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly. Simply contact our nearest office for assistance.
  • After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.

If think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We’re always here for you.


The following is a list of Insurance Company Emergency Claim Contacts:



A Central

AIG Private Client

AIG Premier Client

American Collectors

American Modern

Andover Co’s Cambridge & Merrimack

Adirondack

Access General

Arrowhead/Clarendon

AutoOne A/R

Cabrillo/US Coastal

Chubb

Citizens

CNAWestern Surety

Condon & Skelly

Dongbu

Encompass

EPIC Elements Property Ins. Co.

Farmers

GUARD

Hagerty

Harleysville

Hartford

Heritage

Interboro

Kingstone

Lantana/Coastal Agents Alliance

LoVullo

Mapfre

Merchants

Mercury

MetLife

Narragansett Bay

National General

NYCM

NYPIUA

Ocean Harbor

Occidental/SageSure

Progressive

PURE

RCA

Scottsdale

Southern Fidelity

TAPCO

St. Johns

Tower – Hermitage & CastlePoint

Travelers

US Assure

Utica First

Utica National

USLI

FLOOD CLAIMS

Wright Flood

Hartford Flood

National Flood Ins. Program (NFIP)

PURE Flood

888-234-6926

888-760-9195

866-262-2417

800-360-2277

800-543-2644

800-255-0770

877-365-8693

866-324-6516

800-453-8610

866-252-4699

352-224-2820

800-252-4670

866-411-2742

800-540-0762

866-391-9675

855-231-7414

800-588-7400

866-709-8749

800-435-7764

888-639-2567

800-747-5348

800-892-8877

800-553-1710

855-415-7120

516-248-1100

877-667-8124

888-724-7574

800-876-3065

855-627-3732

800-952-5246

800-503-3724

800-854-6011

800-343-3375

800-468-3466

800-355-1717

800-522-3372

855-585-0500

800-780-8423

877-776-2436

888-813-7873

973-472-8600

800-423-7675

866.722-4995

888-437-0373

877-748-2059

888-856-5522

800-252-4633

800-987-3373

800-456-4556

800-216-1420

888-875-5231

Phone

800-725-9472

800-243-5860

800-767-4341

800-759-8656