Privacy Policy
Privacy Policy
Effective Date: June 1, 2025
At The Clausen Agency, Inc. ("we," "us," or "our"), we recognize that privacy is important. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us, including through our website at www.clausenagency.com or www.coastalinsurancesolution.com. It also covers our compliance with state-specific laws where applicable.
Information We Collect and How We Use It
Information You Provide
When you engage us for insurance services, request a quote, or communicate with us, we may collect personal information such as your name, email, Social Security number, birth date, driver’s license number, address, payment details, and insurance-related data. This data helps us:
- Provide accurate insurance quotes
- Process payments and policy changes
- Respond to customer service inquiries
- Comply with legal obligations
We encrypt sensitive personal information and store it on secure servers. We may combine information from different forms or services to improve your experience, unless you opt out.
Cookies and Tracking Technologies
When you visit our site, we may send one or more cookies to your device to improve user experience and track trends. You can adjust your browser settings to decline cookies.
Customer Communications
Emails or messages you send to us may be retained to fulfill requests and improve service.
Other Sites
This Privacy Policy applies solely to www.clausenagency.com and www.coastalinsurancesolution.com. We are not responsible for the content, cookies, or data practices of linked third-party websites.
How We Use Information
We use your data for:
- Providing and maintaining insurance services
- Processing transactions and policy service requests
- Improving our website and customer experience
- Legal compliance and fraud prevention
- Developing new services and analytics
Information Sharing
We do not sell your personal information. We only share it in these limited cases:
- With your consent
- With insurance carriers or service providers bound by confidentiality
- To comply with legal processes or regulatory authorities
- To protect the rights or safety of our company, clients, or the public
- In connection with a merger, acquisition, or sale of assets
We may share aggregated, anonymized data that does not personally identify you.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Choices For Personal Information
You can opt out of data uses not described in this policy by contacting us at 631-744-1393 or through our website. If you decline to submit required personal information, we may not be able to provide certain services.
Your State-Specific Privacy Rights
Residents of California, Colorado, Connecticut, Utah, and Virginia may have the following rights:
- Right to Know: Request details about what personal information we collect and how it’s used.
- Right to Delete: Request deletion of your personal data, with legal exceptions.
- Right to Correct: Request corrections to your personal information.
- Right to Opt-Out: Decline the sale or sharing of personal information (note: we do not sell personal data).
- Right to Appeal: If we deny a request, you may appeal the decision.
To exercise any rights, contact us at privacy@clausenagency.com or call 631-744-1393.
Information Security
We implement physical, digital, and procedural safeguards to protect your data. Access is restricted to employees and vendors with a business need and who are under confidentiality obligations.
Data Integrity
We collect and use personal information relevant to our business operations and take steps to ensure it’s accurate, complete, and current.
Children’s Privacy
We do not knowingly collect information from children under 13. Our services are not directed toward minors.
Changes To This Policy
We reserve the right to update this Privacy Policy. All changes will be posted here with an updated effective date.
Terms of Use
By using www.clausenagency.com, you agree to the terms outlined below. If you do not accept these terms, please do not use our website.
Intellectual Property
All website content is owned by The Clausen Agency, Inc. You may use it for personal, non-commercial use only. No reproduction, redistribution, or derivative works are permitted without written consent.
Prohibited Uses
You may not use this website for illegal or unauthorized purposes. Violating these terms may revoke your access.
Links to Third-Party Sites
We are not responsible for the content or data practices of sites linked from our website. Review third-party privacy policies before submitting any personal information.
Testimonials
Testimonials are based on typical customer experiences. Individual results may vary. Names and locations may be altered for privacy.
Liability Disclaimer
All content is provided "as is." The Clausen Agency, Inc. is not liable for any damages arising from the use or inability to use this website. Some state laws may not allow limitations on liability, in which case this disclaimer may not apply.
Contact Us
Clausen Agency, Inc.
333 Route 25A, Suite 150, Rocky Point, NY 11778
Phone: 631-744-1393
Email: privacy@clausenagency.com
Thank you for trusting The Clausen Agency, Inc.