Testimonials
We are happy to present testimonials from our clients
I really hate surveys but no complaints
Customer since 2014
I've never met Maria & Frank Collossi, but by their demeanor and friendliness, I can tell they are caring and truly concerned for their clients.
MaryEllen B., customer since 2014
The agency has always been very helpful in assisting with my insurance needs. Staff is friendly and ready to assist.
Customer since 2013
Maria always happy to assist in anyway possible-priceless
Customer since 2014
I’m very happy with the service
Garfield B., customer since 2014
Anytime I have called, for any reason, I have always been fully satisfied. All of the staff are very knowledgeable, courteous, friendly and willing to help. Over all my experience has been nothing but positive! Keep up the great work!
Customer since 2019
Always very accommodating, especially dana Mccormack!!!!
David V., customer since 2014
We are always receiving emails from The Clausen Agency on many different topics and they are helpful in nature other than insurance. Your staff are all very friendly and most helpful and it is a pleasure doing business with your agency - thank you! :-)
Fran M., customer since 2018
No one else would cover what you are covering me through your insurance policy.
Rosa F., customer since 2019
Dana McCormack is my go to every time I need new or updated insurance. I give her a call and she makes my life easy - gets right back to me with whatever options are available.
David I., customer since 2017
Chris and Walter are Very Professional, Knowledgeable, and Caring People. They Listen to You and Advise You to What Products You Need.
Ellen G., customer since 2013
I feel we have service that is not second to anyone
Roy L., customer since 2014
U answers all our question help us fix anything that we don’t understand great people been there a ton of years Walter is great .
Customer since 2014
John, Victoria & Barbara have always provided great Customer Service!!!!!!!
Ronald S., customer since 2014
Carol has always been there to help with all our insurance issues.
Customer since 2014
I've been dealing with Carol for many years & always helpful & pleasant. I've also been helped by others in the office & it's always been a pleasure.
Kevin C., customer since 2013
Prompt attention to my claim. Professionalism and compassion by your staff.
Customer since 2015
Customer service is consistently above average; representatives are always courteous and competent. We're confident in the quality of coverage and satisfied that the agency acts in our best interest, providing solid policies at reasonable rates.
Gerard M., customer since 2015
Has always been a pleasure and took care of little details expeditiously to ensure proper coverage. Thanks guys.
Customer since 2018
Courteous and helpful phone support, Debra and work with customer on payment due dates if necessary
Richard D., customer since 2016
Maria was extremely helpful & knowledgeable. She really took the time to explore all my options. It was very much appreciated. She also, always got back to me in a timely manner. I do like someone who is respectful of my time.
Customer since 2019
Nothing specific for me, just a all around comfortable experience and great customer service.
Jeff S., customer since 2016
Very responsive
Customer since 2017
Just always there when I need you.
Customer since 2015
Was directed to the right specialist who handled my requests without delay and provided several options to me for to examine. Very courteous and professional too!
Richard S., customer since 2016
Debra was excellent!
Jalal A., customer since 2014
Our service rep., Carol Payton, is very helpful. We have a busy schedule, when we have a question, we just email to Carol and she takes care of it in a timely manner. It is nice to know Carol is there to help us out. Thank you Zoey and August
August M., customer since 2017
Helpful, Accommodating, answered all my questions - followed up and did it with such a pleasant attitude it was like speaking with an old friend
Customer since 2019
Everyone seems very knowledgeable and professionaly friendly. Thank you.
Customer since 2015
Always working hard to satisfy customers! Very happy!!!
Carynn S., customer since 2019
I filed a claim for the 1st time and your company handled it professionally and expeditiously. No issues whatsoever. Customer service is great which is very important to me.
Customer since 2014
Great rate and helpful staff
Gina L., customer since 2018
VERY NICE PEOPLE WOUNDERFUL CUSTOMER SERVICE
Customer since 2014
Always helpful and prompt. Amazing experience since I started using the clauses agency
Customer since 2016
Great agency, very attentive to the customer with an array of options. Thank you
John M., customer since 2015
Great service, choices and price...
Customer since 2018
We've been clients if The Clausen Agency for 7 years. In that time we've enjoyed nothing but excellent & professional customer service. We could not be happier!
Kristen M., customer since 2014
very helpful company..
Customer since 2017
I like the quick turn around, providing information and getting them to the right insurance. Also the close relationship (meaning the constant email checking up on me) by the repo with me.
Customer since 2018
Kelly Bua is AWESOME!!
James M., customer since 2015
Always helpful, keeps us informed of any changes or alerts. Great people on the phone to answer your questions and assist you in any way.
Thomas D., customer since 2016
No headaches. No surprises.
Customer since 2014
Because of Maria Colosi. She is available at all times and is helpful with a wealth of information.
Elaine J., customer since 2015
Great Service and Communication with Dan Gorman
David F., customer since 2015
Very nice staff polite and helpful
Mike H., customer since 2019
Kerri Always finds me the best deal to keep my prices affordable.
Customer since 2014
Whenever I have a question or request, Clausen Agency responds very quickly and always willing to help.
Customer since 2016
Marine insurance has been seem less and a better rate than my last broker.
John D., customer since 2018
Professional, knowledgeable , yet not pushy
Valentin C., customer since 2018
Answered all my questions and concerns quickly .
Dennis L., customer since 2019
Professionalisms, immediate client response, attention to detail, knowing what the client needs and matches them with top rated products.
James F., customer since 2016
Very good communication during our sign up process.
Customer since 2019
Very helpful and there is always a REAL person to talk to to assist you. It means more these days in the digital era than I can express!
Customer since 2014
Kerry is always helpful and knowledgeable. Very professional. My wife and I often say wouldn’t it be nice if everyone knew and did their job so well.
Customer since 2015
Great Service!!!
Timothy B., customer since 2019
Process was made easy, & quick.
Bianca C., customer since 2018
This agency consistently provides the most competitive rates.
Customer since 2015
Your service is EXCELLENT and needs absolutely no improvement. I've been a client of Clausen, and before that, of Roy Lenzo's Agency, for about three decades.
Kenneth S., customer since 2014
Personal and timely handling of my needs.
Fred S., customer since 2014
I really appreciate how quickly you respond and how fast I can get Certificates of insurance. Thank you!
Edward G., customer since 2019
Maria was always a pleasure to speak with and work with. Professional and clearly customer service oriented!
Socrates S., customer since 2016
Got the job done ASAP ✅✅
Universal F., customer since 2019
Thanks for seeking out a builder's risk policy for us. We shopped around and you were able to provide exactly what we needed. Thanks for your prompt and efficient service!
Catherine C., customer since 2019
The Clausen Agency was an absolute pleasure to work with ! They provided me with the best value for business liability insurance. They made it quick and painless to get the coverage that I needed. I recommend using there service. They provided me with all of the information I needed to choose the best coverage for my business !
Matthew S., customer since 2019
You are very proactive and your excellent professional ethics are incredibly superior and wonderful.
Samuel O., customer since 2019
Excellent customer service
Customer since 2019
We found your organization to be very professional and helpful.
Customer since 2018
Great service, attentive, and streamlined.
Damian D., customer since 2019
Francine Mcilree is an amazing help and has been extremely patient with use. We’ve been doing personal business with you for years and going into the business sector she has made it a smooth transition.
Andrea K., customer since 2014
Kelly Bua is always a pleasure.
Nancy C., customer since 2016
I could easily give you a 10 based on my experience with Francine alone. But I need to get to know you all as I just met you. I needed my insurance fast and Francine got it done. That was important to me and her efforts made it clear to me that it was important to her! Great Job!
Customer since 2019
Great customer service from the beginning to the end deal. I would recommend Mrs Dana to anyone who is looking to get an insurance quote. Again thank you for your service.
Customer since 2019
love the prompt responses
Christopher A., customer since 2019
While going through a very difficult time, I missed the first payment of my renewal of my home owners policy. The insurance company canceled my insurance but, your company got me reinstated. Thank you for having my back. xx
Mary S., customer since 2015
Very good customer service. Made the process of switching insurance companies very simple.
Customer since 2019
Great client service
Greg M., customer since 2019
Great service
Customer since 2019
Lee and his associates at the Clausen Agency were great to work with! They found great, affordable homeowners insurance for my first home! Thank you for aiding in making my first home purchase a smooth one!
Christine F., customer since 2019
Good pricing and efficient handling.
Customer since 2018
Alwaus very responsive, very much appreciated
Pascal B., customer since 2016
i am very happy wiith my agent bill sepe. i have known bill for over 30 years. he will answer every question in a timely manner. he will always try to find the best solution for your question or problem
Customer since 2015
This is the most AMAZING office I have ever worked with!
Customer since 2018
you got me the best insurance policy for a great price.
Customer since 2019
Your agency and representatives have always provided excellent support and service to meet my needs. I appreciate your help to clarify any questions I have and thank you again for everything.
Kathleen B., customer since 2016
Our agent Lisa went above and beyond to assist us in getting insured with 3 purchasers on the home (My daughter, her fiancé and myself). She kept in touch throughout the entire process and answered all our questions and concerns.
Julie S., customer since 2018
Great agency
Pablo R., customer since 2018
I used the Clausen Agency for my first car insurance policy in my name. I had just bought a new car and started a new job so I wasn’t able to make it down to the office. Brittany made the whole process easy and some how found me an affordable policy with the coverage I needed. She emailed me all the paperwork and it was done in less than 2 hours. Super thankful for the Clausen Agency and Brittany’s professionalism throughout the process! I recommend the agency any chance I get!
Alexis R., customer since 2018
Great service and prices!
Lopez D., customer since 2018
I'm thankful for the outstanding recent guidance from Ron Reader navigating my car insurance options that replaced my Geico auto policy last year that became expensive and I was under insured. Ron also helped replacing my Allstate home owners policy 15 years ago and I very glade I switched. The follow up servicing of my policies by the Clausen team has been outstand going back 15 years. When Hurricane Sandy hit, my home was damaged and when many others had an insurance company that denied claims I had no problems. We took Ron's advice years prior switching from Allstate Home Insurance and went with Andover Insurance Company a very respected company and saved a lot of money to. It's nice to think you have insurance but it’s knowing that you have insurance that matters. Thank You, All at Clausen.
William M., customer since 2013
The staff always has a cheerful positive helpful attitude.
Bart C., customer since 2018
Clear and accurate policy and costs
Customer since 2015
John is responsive, efficient, pleasure to work with.
Orly G., customer since 2017
You always remind me when a bill is due and always answer any questions that I have!!!
Anne F., customer since 2015
People do what they said they would do and you receive prompt responses, even if the news is not all that good.
Customer since 2014
Phone calls are answered promptly with limited wait time. The representatives are always professional, knowledgeable, reliable and responsive.
Regina P., customer since 2018
Excellent service!
Sergei B., customer since 2015
Always get answers of any questions I had very professional and friendly
Freddy D., customer since 2014
You gave me choices in insurance . I like that.
Walter L., customer since 2014
You have always been there to help with our needs.
Robert W., customer since 2015
Very Responsive. Very Proactive in finding alternate solutions. Personable and Professional Staff. The Best Agency we have ever worked with. We have been with them for more than 5 years.
Customer since 2015
Maria has always been available and feels like a friend. She found ways to lower my rates while getting better coverage. I’ve already recommended this agency.
Vivian W., customer since 2017
Great customer service
Walter C., customer since 2014
dana is great !!
Customer since 2016
Always able to help asap
Customer since 2014
Agents are very friendly and helpful
Customer since 2015
They helped me get cheaper car insurance and have handled my home insurance.
Customer since 2015
Love my rep David Thaanum
Mary S., customer since 2018
Clausen Agency agents are professional yet friendly, promptly answer questions, and offer solutions that work for me. During my first ever problem that required an insurance claim, I was treated with full courtesy and understanding, empathy even! The adjustors who were sent to my home were completely aware of what the issue was and promptly assured me that I had a valid claim. Within two weeks, the check arrived and I've begun the reparative process. Thank you for turning my bad experience into a positive one.
Customer since 2014
Anthony was amazing in his knowledge, professionalism as well as getting me a greatly reduced price on my home owners insurance with even better coverage.
Denise J., customer since 2019
Great customer service from people who really care-
Customer since 2015
They are ALWAYS Polite and Courteous and very attentive when it comes to ANY INQUIRY.. My previous Ins. Co. kept increasing for no reason whatsoever. Within 24Hr they found a much better rate with a different Co. and took care of all the paper work. 5*
Robert C., customer since 2014
You support me.
Ed V., customer since 2015
Lee McAllister and the customer service personnel from your office are always highly responsive to my phone calls and insurance needs. Thanks for the great service
Thomas M., customer since 2014
Friendly courteous staff always available to answer questions
Virginia S., customer since 2015
Best coverage best price.
Matthew M., customer since 2014
pretty much everything is done right
Customer since 2014
Great understanding with the agent
Paul J., customer since 2019
They have been most professional, thorough, and patient with my best interests foremost.
L F., customer since 2014
Debra Gould always goes above and beyond to help me with my insurance policies.
John H., customer since 2015
You spend time to find a insurance solution for my business.
Alex I., customer since 2018
I'm satisfied with doing business with your Company I'm giving personal attention from Maria Colosi and the rates are fair for the coverage.
Vincent B., customer since 2017
Always prompt answers and willing to search for more affordable policies for our homes.
Customer since 2015
easy to reach a person if I need and fair pricing
Customer since 2017
How efficiently your folks , especially Donna, any accident problems.
Benjamin V., customer since 2014
I love the way you guy's explain clearlie and patience with the customer's you are very friendly 2 thanks for your helpful.
Customer since 2019
YOU FOUND ME A VERY GOOD DEAL ON MY HOME INSURANCE, THANK YOU VERY MUCH!
Vladimir V., customer since 2016
Daniel Gorman was very helpful in assessing our needs, explaining the options, and recommending the appropriate insurance!
Customer since 2016
We have been dealing with the Clausen Agency for all of our personal and business insurance needs. They have always been kind and helpful. They go out of there way for you. They are a wonderful insurance agency.
Jennifer H., customer since 2015
Walter Colleran always handles any issues quickly and professionally
William D., customer since 2014
Sandra Raush and Mark Sweeney are both great customer service representatives. They help us navigate the channels of homeowners and auto policies. And with a smile in their voices !
Customer since 2015
Great customer service.
Michael M., customer since 2015
The service you provide in a timely way, and friendly workers.
Thomas S., customer since 2012
The Quality and Timing from The Clausen Agency on needing ANY Insurance Help/work done for my Business is Excellent and is Highly Recommended
Customer since 2017
Always helpful good service
Carole A., customer since 2018
Someone is always there when needed.
Gail H., customer since 2016
Individualized attention. Immediate responses to any questions or issues. Friendly interactions.
Jean C., customer since 2018
The personalized service is great. Love the ease of obtaining insurance certificates for my business.
Customer since 2017
Dave has been our insurance advisor for years now. He tells explains the coverages and lets us decide what is best for us. Sometimes he calls with news that we may not like,..like a rate increase, but he explains everything and tells us our options. Dave is honest and has kept our needs a priority.
Customer since 2014
YOU CAN NOT BEAT THE LEVEL OF SERVICE YOU GET FROM THE CLAUSEN AGENCY!!!! THANKS FOR ALL YOU DO FOR ME & MY FAMILY. JIMMY P
James P., customer since 2017
Very effective in finding the right policy for me. That is what I appreciate the most.
Customer since 2014
I have never had a problem with anyone at the company. Although I really haven’t had any issues, things have gone smoothly.
Joshua B., customer since 2015
Very responsive
Customer since 2019
I have referred Clausen to many friend and they are very pleased with the service and insurance quotes that they have received. I find Clausen Agency very knowledgeable and pleasant to deal with.
Customer since 2015
Customer Service is excellent. John Gaudet and Victoria are so approachable and very efficient .
Customer since 2015
Very Professional and knowledgeable whenever I had asked questions.
Gennaro C., customer since 2014
I always get very prompt responses to any questions I have, especially from Debra Gould, who is usually my go to person there. Thanks for the great work Debra.
Customer since 2014
I just refinanced my mortgage and you were very responsive and professional and helped smooth the process
John T., customer since 2015
Francine!
Michael D., customer since 2018
I am a new customer of the Clausen Agency and I am very thankful for the attention given to my building owner's insurance policy. John is the agent that I am in contact with and I am very impress with his efficiency and knowledge, he found the best option for my property. I'm planning to bring all my insurance needs to the Clausen Agency.
Maria V., customer since 2019
I have had my insurance with the Clausen Agency for about 10? years now. They have saved me a lot of money over the years with excellent coverage from A rated companies. My agent is always looking for new ways to maintain current coverage at the best prices. I have both my car and homeowners insurance with this agency. The customer service associates handle my questions in a prompt and friendly manner and are very knowledgeable.
Kelly S., customer since 2015
Always there to answer my questions and offer support
Virginia R., customer since 2017
Knowledgeable and friendly!
Customer since 2014
Your service is excellent. Thank you.
Customer since 2014
Great customer service, knowledgeable and always available when needed.
Andrea K., customer since 2014
Sandra was terrific tracking me down through 2 days of phone tag
Mary I., customer since 2015
AMAZING office!
Rezur R., customer since 2018
Lee McAllister has always been very helpful in explaining things. He has been available whenever I have needed him.
Elizabeth M., customer since 2014
When we needed home owners insurance -the Clausen Agency was recommended. I spoke with Brittany - and the problem was solved. She shepherded us through the process, touched all bases and kept us informed. She was great and the agency seems to be a place I would recommend to people based on our experience.
Jeffrey Z., customer since 2019
It was nice to have someone face to face explain our choices + answer our questions.
Customer since 2014
Prompt response and accurate info about policies and service
Customer since 2015
Good professional service.
Customer since 2014
Excellent service.
Customer since 2014
I have never had anything but good to say about Clausen Agency They are always their to help me in all matters.of my insurance needs. I would highly recommend them
Customer since 2017
the staff is always helpful and provides assistance as needed.
Customer since 2014
Everyone has been courteous and professional since day one.
Customer since 2018
No hassles or problems, easy way to conduct business. Thanks
Customer since 2015
Any questions I have had (although rarely) have been answered promptly.
Customer since 2013
you were honest and helpful when we decided to merge our home equity and existing mortgage you handled everything and put our mind at ease.
Albert C., customer since 2014
Always very helpful.
Customer since 2018
I am grateful for the time and dedication they take to save me money on my Homeowners Insurance. They saved me hundreds of dollars and that is very helpful in a time when costs seem to be skyrocketing.
Dominic L., customer since 2013
Always smooth effient and reachable
Customer since 2014
Very thorough and you always remind me when I forget to renew!
Kevin B., customer since 2017
always did the right thing good customer relations thanks
Customer since 2012
Knowledgeable and experienced service ! Cordial and speedy .
Customer since 2014
Very professional, got back to me w quote right away , answer my questions. Francine was great.
Ernesto D., customer since 2019
There is quick responses to questions, updates and changes...also like a gifited, sensitive musician you leave space!
Joseph B., customer since 2014
I worked with Samantha and always found her to be knowledgeable, personable and prompt with her responses.
Jessica B., customer since 2014
Been with Clausen Agency for over 10 years, overall excellent service provided on our policies.
Patrick B., customer since 2014
You are always on top of my policies and keep me informed.always pleasant to deal with and knowledgeable
Deborah H., customer since 2014
The agency has always been efficient and effective in answering my questions and providing me with the exact product I need
Daniel B., customer since 2019
Always able to help and taking care of details
Nicole O., customer since 2016
Excellent service and unwavering care.
Ryan D., customer since 2017
We have been customers for many years. We had home insurance and my husband and son had their auto insurance with your agency. After my husband and son passed away agent Chad Smith helped me find a home policy I could afford. He has always helped us. We have always been able to count on him for excellent service.
Customer since 2018
Turn around time for all my needs was amazing
Walter G., customer since 2014
I love Carol she is amazing and very Professional
Walter B., customer since 2015
Very competent and efficient service - always get a quick response to questions.
Customer since 2015
You were efficient
Customer since 2018
You make it very quick and easy for me to find the lowest rates on the insurances policies I need.
David I., customer since 2017
Excellent customer service.
Victor S., customer since 2015
on the rare occasion I need to talk to somebody, you are always there with quick responses and advice Thanks Richard Levine
Richard L., customer since 2015
You do everything right
William P., customer since 2014
Dave Thaanum is what you did right ;)
Karl R., customer since 2013
Roseanne was very nice and helpful
Customer since 2013
Prompt response to our needs on multiple occasions even if given short notice.
Customer since 2020
Always very professional.
Customer since 2017
professional, easy to work with and helpful
Edward L., customer since 2013
Ladies I spoke to on the phone was pleasant, helpful, polite and knowledgeable. Also had enough time for u
Gina H., customer since 2020
Great customer service andnworking with clients needs.
Customer since 2016
Personal service. Good advice.
Customer since 2014
Kerry Gomez made everything so easy and stress free!
Catherine B., customer since 2018
The agent Debra was very empathetic regarding my situation and moved quickly to make the changes to my account that I had requested. She was very professional and kind. Kathleen D.
Kathleen E., customer since 2014
Your agency is always available and goes above and beyond.
Customer since 2015
Everyone at the firm have nothing less than amazing. Always helpful.
Customer since 2015
Shopped around and offered us policies at a fair price.
Customer since 2014
We have been with you a long long time and you were all the time helping us Many thanks for all what you did for us
Riad J., customer since 2014
It is nice that you keep customers informed.
Customer since 2015
very efficient and courteous service
Customer since 2014
we were able to get a reduction in our Directions and Officers Premium by bundling the policy with our existing Commercial Package saving us $697. I appreciate that John took the initiative to review our policies and make the adjustment. Carol Moor
Anne D., customer since 2016
Whenever I have had the occasion to call with a question, the people at the agency who I speak to always are able to give me an answer and if they can't do it immediately they always call me back. I appreciate this attention to detail and service.
Customer since 2014
The company and staff are responsive ,dependable and proactive. A pleasure to deal with..
Margaret K., customer since 2017
The process for renewal was easy and simple
Customer since 2014
Your customer service was outstanding. I called, explained the incident and an adjuster was at my house in a couple of days. Honest, trustworthy people working together to make the customer happy and appreciated. I wish other service providers treated their customers with open arms and support like you do.
Customer since 2014
John is very pleasant and always responds in a prompt fashion.
Marie M., customer since 2015
I have been referring your agency to my family and friends. You are not a captive agency with only one trick up your sleeves and why you can provide the best for the customer. Thank you for being there. Over the years I have bounced around and you have been the only one who doesn't raise rates at every renewal. I laugh at the various commercial of other companies as I have experienced the opposite of their claims. Thanks for being there and keep it up.
John M., customer since 2015
The Clausen Team always answer my questions quickly and are happy to do so. Their customer service is outstanding.
Joanne T., customer since 2014
You were able to meet my needs on very short notice, which enabled us to close on our home.
Customer since 2019
Excellent customer service
Customer since 2019
The women I have spoken to at The Clausen Agency were all very curteous, cheerful, knowledgeable and helpful!
Regina A., customer since 2016
helpful and personal!
Richard Z., customer since 2018
Clausen Agency found a reasonably priced insurance plan for us.
Customer since 2014
Customer service has been great!
Michael S., customer since 2016
By far the best agent I have ever worked with!
Customer since 2014
Your staff is right on top of things when I can't always be as I am winding up my Mother's Estate. Thank you.
Robin P., customer since 2017
Intelligent employees.
Customer since 2014
Excellent customer service and always given clear information!
Kristina S., customer since 2015
Always very helpful
David F., customer since 2015
Agents that take the time to find great prices and companies pay settlements quickly
Customer since 2014
I worked with Deborah Donohue and the experience exheeded my expectations! Ms. Donohue is professional, knowledgeable and caring. A+++++++
Susan R., customer since 2017
very responsive and no-nonsense, does not waste time
Customer since 2017
We love you guys and are all 10’s!!!!
Customer since 2018
Everyone is always pleasant Happy to do business with you
Customer since 2019
I am very satisfied with your service . specially big thanks to John Gaudet for being very professional and helpful explaining everything and answering all my questions .
Monika G., customer since 2018
very friendly -Make things very easy.
Customer since 2015
Olways quickly answer
Mustafa O., customer since 2018
Offered competitive rate and very good customer service
Valentin C., customer since 2018
John was very helpful with obtaining a policy
Dennis L., customer since 2019
KELLY BUA IS GREAT
John C., customer since 2015
Helping underprivileged people
Brijesh S., customer since 2014
Great people providing great service.
James F., customer since 2016
I am able to call you and always get a direct answer.
Customer since 2014
The agency keep us informed about what they can offer. I feel we are not invisible
Customer since 2015
Efficient, friendly, helpful team
Customer since 2015
The customer service and helpfulness has been great of Maria. She really knows her stuff and is there to help you
Customer since 2014
Kelly was excellent and answered any and all questions I had. Would recommend her to anyone shopping for insurance with Progressive!
Customer since 2019
My requests are handled promptly and your expertise regarding the policies is invaluable.
Jon K., customer since 2017
Great customer service, great rates, and quick responses!
Monique S., customer since 2015
Everyone is helpful and polite
Customer since 2020
Excellent communication, very responsive, cares about clients
Customer since 2015
Take care of our home owners insurance the past few years, no problems, no worries. Thanks
Deborah A., customer since 2015
A simple phone call to you results in a fast resolution to my concerns/problems.
Fred S., customer since 2014
Kelly is nice and helps us with whatever we need. She sends us email updates with other oppurtunites which I like
Dawn S., customer since 2015
Very friendly, helpful staff. I'm very satisfied with my policy!
Michael W., customer since 2014
Dan Gorman was able to assist us with obtaining a more challenging policy than your standard homeowner’s insurance since we are doing some remodeling before moving in. We are so grateful for everything!
Michael P., customer since 2019
Your agency has literally saved me and my company thousands of dollars. All personal that I have dealt with have been professional and timely in their dealing with me and my staff. Thanking you for all your help and support.
Curtis D., customer since 2019
Dealing with your company has been painless. In the past I was so turned off by insurance companies that I dreaded their calls and or letters. Your company has made me and my wife feel like a part of the family. The individuals we deal with have been very professional and extremely helpful in answering our many questions. You have a top notch company and I am grateful to be a part of it.
Peter F., customer since 2014
I enjoyed working with Debra Gould who found an insurance that met my need and budget and protected my assets!
Myrna M., customer since 2015
Good customer service, very professional! Happy Customer!
Customer since 2016
I recently reported an accident, and the two individuals I spoke with, Dave Thanuum and Donna Murphy, were professional, caring, and very helpful. I was made to feel like I have a team of professionals on my side, advising and assisting to get me through the claims process.
Vincent B., customer since 2015
you shopped for the best premium and found it. you saved me substantial $$$
Customer since 2018
You have always been very courteous and respond very quickly whenever we have any questions.
Customer since 2014
I will say that thankfully I have never had a problem that needed to be "handled". With that said any time I have a question about any part, auto, home etc. my questions are answered patiently and sensibly. There is a new commercial on tv about no one understanding insurance and that is true. That is not a problem at Clausen Agency. Someone will always explain. Thank you for that.
Nancy E., customer since 2014
I have been insured with you for over 30 yrs. anytime you have always been able to find me the best insurance for the best rates!
Robin P., customer since 2015
Your Agency was top notch helping me through the process of obtaining my flood insurance. After everything I went through with the Sandy Storm & getting my house raised it was a pleasure to deal with such an experienced company who was more than happy to help me.
Gail G., customer since 2018
Very responsive.
Customer since 2018
Gave us the best deals on auto and homeowners. No haggling.
Patricia G., customer since 2014
Great responsive service.
Customer since 2018
You'll insure home closer to the shore, at reasonable rates.
Marissa L., customer since 2018
Excellent customer service
Customer since 2015
It’s great working Dan Long. I have been a long time client of his and would recommend him.
Joseph L., customer since 2014
Great customer service.
Customer since 2015
You were there for us for our one and only claim. Thanks.
Customer since 2015
First of all our agent Chad is the best. When i call he is there for us. If he is busy at that moment, he gets back to us asap. Whatever questions or concerns we have, he sets our minds at ease by explaining everything. It is good to know The Clausen Agency is there for us....Bit of advise....Never let Chad go...
Glenn A., customer since 2015
Detail oriented, fast, professional, and reliable.
Damian D., customer since 2019
Very pleased with the service Personnel touch feel very comfortable with MARIA
Customer since 2019
We are very much impressed by your personal care and attention.
Customer since 2019
Courteous and professional service!!!
Customer since 2019
Very pleased with your pleasant and helpful agents. Thank you
Lucy T., customer since 2014
Always available to answer questions and I have always had nice people when I make a phone call for help.
Jane T., customer since 2018
Could not wish for better kindness and professionalism. Especially having to deal with someone who is as tech illiterate as myself !
Reynerio S., customer since 2018
Always receive timely call backs and good professional advice
Customer since 2013
Great and fast service
Customer since 2018
No issues or problems for 13 years !
Lorraine O., customer since 2015
Price and efficiency
Herbert G., customer since 2018
Quick response to all of my concerns
George H., customer since 2018
Very helpful and honest
Customer since 2018
Eric did almost everything for me to start a new homeowner policy after I make initial contact to the company, preparing the documents for e-signature, contact my mortgage bank to notify my change of insurance company, even promise to help me to contact my old insurance company to cancel the current policy. He is very proactive and easy to work with.
Haiding M., customer since 2018
Love Roy Lenzo. He is the kindest, most thoughtful man and he always tries to place us with the best companies and helps save us money.
Customer since 2008
immediate attention to the request..
Customer since 2018
Responsive, knowledgeable, extremely helpful
Kim N., customer since 2018
Daniel Long has been a great help, guiding me throughout the entire process!
Customer since 2018
Great people, service and attention to detail.
Customer since 2014
JEFF WAS KNOWLEDGABLE AND PROVIDED EXCELLENT CUSTOMER SERVICE. I WILL RECOMMEND OTHERS.
Customer since 2018
Bill Sepe is the best. He is always there to answer any questions I may have. He has made the transition to your firm amazing!!
Theresa F., customer since 2018
I've had exceptional customer phone support on two separate occasions in the past month.
Customer since 2018
Kelly is awesome. Always very helpful and proactive, which is important to me with my busy schedule. I'm really glad I made the switch.
Customer since 2018
Always responsive and timely addressing insurance issues and needs.
Tom K., customer since 2014
Great
Joel H., customer since 2018
The Clausen Agency did everything I asked they found me a very affordable liability insurance for my contracting company that met my specific needs and they were very polite and professional .They also answered all my questions and made modifications to my policy excellent choice for a start up business like mine
Michael H., customer since 2019
My policy was recently renewed and the premium was a bit high due to surcharges. We had four cars on the policy but after a discussion with one of your agents, (Rosann Jordan) we made some adjustments and were able to reduce the premium by approx. $2000. Very helpful and efficient.
Customer since 2014
You did everything in a timely manner and you checked we me and explained
Customer since 2018
Delighted with how responsive you were to our concerns about actual home values! Also your willingness to adjust our policy. Thank you,
Customer since 2014
your salesperson Dan Gorman was very helpful and his attention to the details of what I was looking for in a\my homeowners policy was just what I wanted and I hope to be able to business the Clausen agency for many years to come.
Customer since 2018
The personal service that you provide was excellent! Whenever I called with questions, your office was very attentive to my needs, and knew all the details of my policy.
Anthony P., customer since 2014
Come on, you folks have been excellent in every aspect of our insurance needs.
Roman U., customer since 2014
Hi You were helpful, efficient and lovely to speak to. You also do not pester me with emails advertising your various Insurance options. Thank you very much Irene Muller
Customer since 2017
Bill calls once in awhile to say hello. He isn’t pushing any agenda just says hello and do we have any questions for him. I think that is great. If we were ever to have any drama in our lives it will be nice to know the person I will be talking too
Customer since 2014
When I called to renew the rep I talked to was so pleasant and made sure we had what we needed for the insurance.
Customer since 2015
Personal attention is important to me. I was always able to talk to someone if I had questions or concerns. I was given many options and direction based on what was best for me and my family
Kenneth T., customer since 2018
Truly wonderful customer service and helpful with any questions I may have. Always there to calm any fears of what to do when an emergency arises. Thank you so much Happy Holidays to all
Jean C., customer since 2018
Great service, great rates, and a great staff.
Shahe H., customer since 2017
The staff is great and always available to answer any questions. They work with me to find the best plan for me and advise me on savings that’ I’m eleigible for.
Cicily B., customer since 2013
Hi, Mr. Smith was very reponsive, it is always great to deal with him.
Raphael B., customer since 2016
Quick turnaround on sending proof of insurance info I needed
Customer since 2014
They are great with keeping us informed and updated.
Customer since 2017
You have always answered my questions in a Spot-On Manner
Robert W., customer since 2015
Maria Colosi always keep in touch and send valuable information and updates.
Customer since 2014
Customer service and answering questions without hesitation are great. Having a firm grasp of your clientele and reality count toward a useful relationship.
Customer since 2012
Knowledgeable and always responsive and helpful.
Customer since 2015
Always on top of things. Outstanding service!!
Frank C., customer since 2014
The Clausen Agency is always there to help with your insurance needs. Whether we are looking to change insurance companies, file a claim or just have a question they will always be there for you.
Paul H., customer since 2015
Helped us get insurance when dropped by State Farm even though no claim because we are on the East End.. Helped again when new insurance co rate increase was too much.
Customer since 2016
You treat every client as if they are your your only client and top priority.
Vivian W., customer since 2017
Your competitive priceing . Your customer service, the speed to get problems resolved
Freddy D., customer since 2014
Francine is simply the best!!
Bruce K., customer since 2016
Found good car and home insurance for good price.
Customer since 2015
Your attention you and prontinational you give your customers.
Customer since 2015
You were helpful in saving me money for my car insurance.
Helga S., customer since 2015
Clausen's agents are knowledgeable, professional, responsive, and customer-focused. Inquiries are answered within a short timeframe. Options for better or less expensive coverage are always offered. Thanks for great service and informative newsletters.
Customer since 2014
Excellent service and most responsive to inquiries.
Customer since 2015
Maria (my agent) is the nicest person and answers all my questions. She also tries to keep my policy at an affordable .
Laurette K., customer since 2015
Thank you for the tremendous savings on my homeowners insurance.
William R., customer since 2015
Clausen does the work for me! They shop my policy to various insurance companies so I can be assured of the best coverage for the best price!
Customer since 2015
David Thaanum is terrific. Your employees are responsive.
Robert E., customer since 2015
Excellent service on the phone. Helpful and polite.
Customer since 2014
We like your no nonsense approach to business and your prices are very competitive.
Matthew M., customer since 2014
Always nothing but helpful when needed.
Customer since 2015
The people who work at Clausen are all professional and knowledgeable. Debbie is wonderful to work with
Customer since 2014
Your office has always been very attentive to any questions I have and I appreciate the personal touch.
Customer since 2014
You are very nice and helpful
Customer since 2014
Great customer service!
Customer since 2014
what you did right ? everything...
Customer since 2014
You guys doing excellent job every time I called you for advice on my insurance you guys did an excellent feedback for me I feel very comfortable thank you again I will highly recommend you
Dan K., customer since 2014
Excellent staff.
Customer since 2015
You gave me coverage when I had no time to shop around. I'm still not clear on the specifics should anything happens to our house. I must take time and read the policy.
Bessie J., customer since 2016
When ever I called, I was satisfied with service
Joseph T., customer since 2017
Quick response when you call Friendly staff Knowledge staff to answer questions
Customer since 2014
Good customer service
Customer since 2015
Everything, great customer sevice and concern for customers.
Maureen D., customer since 2015
Professionalism and courteous.
Vincent D., customer since 2015
Your reps are always very helpful and accommodating. I also love being able to email and get quick responses.
Mary K., customer since 2014
Always helpful, patient, and most professional. I always feel you have my best interest at heart.
L F., customer since 2014
Quickly and professionally resolved issue with my mortgage company.
Customer since 2014
I was very pleased with the agent which Handel the our paperwork . She is professional and very helpful
Alex I., customer since 2018
Your agent Maria Collosi is the very best in the business period!
Mark P., customer since 2014
Lee was extremely informative and patient. He did not try to sell me something that I did not need and was completely transparent with me. Lee is the complete opposite of a car salesman. The Clausen Agency is a gem. I highly recommend them.
Michael C., customer since 2018
Friendliness and always there to help. Lee McCallister is the best
Robert S., customer since 2018
Good rates. Good customer service.
Customer since 2016
Being a customer of the Clausen Agency as been great.... Seamless renewal at competitive rates. Everyone is always so helpful.
Madison L., customer since 2016
Your team is the best! Your service and rates are exemplary! Thank you for being my agency for many years and for many more years in the future! Martha
Joseph C., customer since 2014
The staff of Clausen Agency Inc. have always been courteous and thorough in addressing our questions and concerns. We are very pleased with their service and advice.
Customer since 2015
Your rates have not gone up and you are easy to deal with. Everyone I have spoken to at the agency has been friendly and nice.
Customer since 2014
I used the Clausen agency to obtain homeowners insurance on my house . Everyone in the office was extremely helpful ,courteous ,and knowledgeable.
Michael M., customer since 2015
Always there to help
Karen D., customer since 2015
any time l have a question or a problem it"s taken care of right away - no need to check-up
Frederick H., customer since 2014
The office is always helpful, and looks out for our insurance needs.
Thomas S., customer since 2012
I was very surprise by the extremely competitive rates that Mark Sweeney found me for my renter's insurance. These rates were significantly better than the ones I had paid in previous years through the Clausen Agency. I very much look forward to continuing to work with him in the future. Thank you Mark!
Customer since 2019
My rates have been very good.awaiting a decrease in future! Thank you, Jem.
Customer since 2014
Very responsive when we had some questions about coverage an policy cchanges.
Customer since 2014
Anytime I need anything it is done professionally and in a pleasant manner
Customer since 2018
All of the help, direction and information is always received promptly.
Hal N., customer since 2017
Helped right-size my insurance coverage, resulting in a lower premium, without sacrificing my level of protection
Customer since 2015
Taking the time to help out with any problems that have come up during this year and helping to solve them in an orderly fashion.
Customer since 2017
Always willing and able to help me understand when I have a question
Customer since 2015
Whenever I have called with a question or need I have received prompt, courteous and satisfactory service.
Jeffrey K., customer since 2014
The service is great! Prompt responses with knowledgeable and friendly employees. Unfortunately this combo is hard to come by these days.
Laura W., customer since 2014
Customer service proves to be above the rest! Our agent is knowledgeable and goes the extra mile to solve any issues that may arise. My business counts in the Clausen Agency to provide excellent service and so happy we found them a few years ago.
Customer since 2017
Quick response time. Whenever I have a question or concern, if you are not immediately available, a return call comes relatively quickly. Also you provide a very personal relationship. I don't feel that I am an anonymous policy number.
Deborah G., customer since 2018
Fortunately we haven't had any claim issues.
Customer since 2017
Your staff responds to questions fast , very friendly and competent
Douglas N., customer since 2014
Great staff Handle questions and problems very quickly and professionally.
Joseph C., customer since 2014
Dave Thaanum offers great customer service. He provided me with specific details about both car and homeowners' insurance.
Kenneth K., customer since 2018
Chad keeps me posted on things I need to do or know.
Leslie B., customer since 2017
Maria always responds to my calls in a timely manner and is very informative. She has helped us through many insurance transactions and I know I can depend on her.
Customer since 2015
Good experience with Brittany pleasant knowledgeable and prompt a pleasure to deal with
Robert P., customer since 2014
Always provided detailed explanations for the coverages on our policy.
Andrew M., customer since 2013
You saved me $1500.00 combined car/home insurance.
Don V., customer since 2018
All the folks at the Clausen Agency are helpful, thoughtful and friendly. They help relieve one's anxiety when you call with a problem. They seem to make the problem a much smaller one. It has been a pleasure working with them.
Benjamin V., customer since 2014
When we had a long standing claim against our insurance company, the Clausen agency said they would personally stand in on our behalf to speed things along if necessary.
Customer since 2014
paid out my first and only claim without any problems
Customer since 2014
Friendly staff, always answers questions in easy to understand manner. Always returns calls. Compassionate when there's a claim. (Wish my health insurance did that!) Thank you!
Customer since 2014
Everything is great!
Greg T., customer since 2015
You have always been there for us to help with a claim or just to answer a question. I feel I can count on you and that is very important to us.
Customer since 2017
Always available and prompt in addressing concerns
Kevin B., customer since 2012
Quick feedback and easy to close the deal
Customer since 2017
You guys Have good quality service. The staffs are polite friendly and very Knowledgeable. Request turn around time is outstanding.
Kevin H., customer since 2015
Informative emails good communication
Customer since 2017
Great Service
Customer since 2014
convenient friendly service
Christopher H., customer since 2014
Everyone is always very pleasant to talk to & very helpful.
Customer since 2016
You offered me a better policy than I previously had. My agent has continued to be very helpful.
Customer since 2014
The Clausen Agency has provided reliable advice to keep costs down while providing high quality services.
Customer since 2019
When I had a question, it answered !
John M., customer since 2014
Tremendous customer service and reliability always keeps all their clients in mind
Customer since 2015
The clausen agency insurance company is very competitive and give us a good take care of our values in our house and belongings. Thank you
Customer since 2018
Low premium payments with good coverage
Customer since 2014
All the agents are so helpful
Customer since 2017
The girls that I deal with are great.
Michelle K., customer since 2015
I received fast response times to my question, digital documents and competitive pricing. I have recommended this company to my colleagues.
Customer since 2017
Handled claim without issues or delays! We highly recommend the clausen agency!
Alfred G., customer since 2014
very positive peolpe
Ralph G., customer since 2014
We are very happy with the extras that you provide. For instance, if the office is closing early or you are closed for a holiday, that information is emailed to us in advance of the closing. When bad weather is anticipated you also send out phone contact information and helpful hints. Although we have not had to use our insurance, it is comforting to know that you are there should the need arise. Mr. & Mrs. James Hunter
James H., customer since 2016
we have been with the the Clausen Agency for many years, and have always been pleased with the service they extended to us.
Customer since 2014
always great customer service
Dan W., customer since 2013
The agency seems to go out of their way to help folks understand what insurance is.
Customer since 2015
1st thing everybody is pleasant and polite. My questions always got answered with no run around or no call backs.
Michael R., customer since 2017
Your concern and thoughtfulness of your customers. Ease of contacting you either by phone or e mail.
Customer since 2015
Service !
Customer since 2014
The Clausen Agency has always matched us with the best homeowners/auto policies. The personal attention we received in the past and continue to receive is greatly appreciated. Reassuring to know we can count on professionals.
Kathleen P., customer since 2014
We love the Clausen Agency. They are always looking out for our best interest. They save us money by reviewing our policies. When ever you call they speak with you like your a close friend which makes it so comfortable to ask questions. We highly recommend that everyone use the Clausen Agency!
Dona G., customer since 2013
Anytime I've called with any insurance questions or problems, I've always gotten answers/help in a timely manner.
Customer since 2014
Helpful and courteous
Customer since 2015
Simply....Service.
Customer since 2014
your always there to help
Customer since 2014
The staff is very friendly and knowledgeable always willing to help you.
Theresa M., customer since 2014
Great customer service
Michael F., customer since 2016
Very simple: I call you and get a REAL PERSON who answers my questions and helps me when needed.
Customer since 2014
Always ready to help navigate through policy, and help get me the best rates.
Customer since 2014
I have been with the Clausen Agency many years. It was recommended by a trusted friend in real estate. The staff are courtious and knowledgeable and I can now pass on my recommendation of the firm. Nancy Weeks
Customer since 2015
Clausen staff are always very pleasant ad able to direct me to the proper individual if they can not answer my question. thank you
Marcus M., customer since 2014
Very professional and responsive staff! I would definitely recommend!
Jessica B., customer since 2014
You came through for me when my previous policy was canceled by State Farm because I live so close to the water. What you found was excellent and saved money.
Beverly M., customer since 2013
You always alert me when my policy is coming up for renewal and promptly get me new quotes to see if I can get better coverage or lower my premium.
Customer since 2014
The Clausen Agency has always communicated well with us. Providing excellent services, checking on ways to save on a policy, letting us know when things are due, well in advance. We always appreciate that!!!! Thanks.
Patrick B., customer since 2014
From the receptionist to the individual agents, we have always been made to feel like our questions and issues are important to The Clausen Agency. Every thing has always been handled properly and any concerns we have ever had about our insurance have always been addressed.
Customer since 2014
Absolutely fantastic! Cannot say enough about this agency and how much work they do on your behalf. Always happy to speak with them. 5 stars if you ask me!
Jackie S., customer since 2014
We use the Clausen Agency for both our personal and our Civic association insurance needs. We always get fantastic service and competative pricing.
George M., customer since 2014
Lisa Amoscato is great at her job. Customer service is great !!
Customer since 2014
As a new owner of an historic 1830's house my insurance required some research and The Clausen Agency did what was required and provided me with a policy I have kept for many years since then.
Customer since 2015
I am very satisfied with your service.
Customer since 2014
Good customer service.
Customer since 2014
I just had my girlfriend solicit your services - I appreciate the customer service and knowing that you have my back!! Shout out to Dana McCormack!
Customer since 2014
Helpful, friendly knowledgeable staff. This is a great company to be insured with !
Customer since 2014
Always knowledgeable and helpful!
Kathleen D., customer since 2014
Very easy to deal with. Thanks
Customer since 2015
Awesome service - looking forward to working with you for many years to come! Thank you! :-)
Fran M., customer since 2018
So very helpful with all my inc needs. A great company! All the workers are very friendly and knowledgeable.
Theresa M., customer since 2014
The staff is always very personable, knowledgeable and helpful! Would totally recommend them to family and friends!
Daniel W., customer since 2014
I’m not good with computers. I apreciate your willingness to help me with paperwork instead!
Customer since 2014
Friendly
Nicole O., customer since 2016
Friendly, courteous and quick!
Customer since 2018
Dana Indelicato was very patient and helpful in helping me set up two new insurances.
David I., customer since 2017
Individual attention to my needs.
Victor S., customer since 2015
on the rare occasion I need to call your office or when I needed to put in a claim you guys were all over it. You have made us feel as if we were your only customer when we reach out to you. We have been your customer for I think 15+ years ever since we moved to NY from Chicago.
Richard L., customer since 2015
John was patient and answered all my questions accurately and promptly.
Customer since 2014
We are with them a long time never had a problem always willing to help you when you call them
Dennis M., customer since 2014
Your agency is the best in dealing with any insurance issue The agents take the time to find the right policy for the right price I would highly recommend the clausen agency to anyone
William P., customer since 2014
Your staff is very friendly, professional and competent. I've been your customer for many years. when ever I have a question I'm always treated with respect. Whenever I have an issue with a premium going up your staff has always searched for a more affordable option for me. I always felt that your agency is truly working on my behalf.
Customer since 2013
You helped me find a policy that costs less. Perhaps I was being over charged initially; however, having no frame of reference on cost I was happy to move to a less expensive policy.
Robert S., customer since 2014
Responded to my questions quickly and found me a new insurer when my old one dropped me
Edward M., customer since 2015
The quick response to any of my needs. As an agent and an insured of the agency, I appreciate the effort that is put in always trying to satisfy me and my clients. Recently my daughter had an accident with one of my vehicles. I was totally impressed how well the clams process was handled by my agency and Travelers.
Roy L., customer since 2014
You keep my clients HAPPY. Saving money on insurance is a huge selling feature when listing a home. And it is SO EASY to do online!
Lisa J., customer since 2014
Everyone I ever spoke to were very professional and knowledgeable.
Customer since 2015
Several years of service have been a great experience
Edward L., customer since 2013
I've been referring Dan Gorman for a couple of years now to most of my home purchase clients .
Peter K., customer since 2019
You speak to a person someone who cares and understands you and helps you with all of your questions and needs That's what makes a Company like Clausen #1 in the customers eyes Thank you
Customer since 2014
You reviewed my explanation and accepted me as others wouldn't Thank you very much
Luis T., customer since 2015
I am very satisfied. George Silvay MD
George S., customer since 2014
great customer service
Svetlana B., customer since 2015
Good customer service with quick and best response.
Customer since 2015
Your customer service is outstanding
Jennifer C., customer since 2015
We have never had a problem, we have always dealt with caring, professional people who took the time to answer or questions and concerns.
Matt C., customer since 2014
Very helpful.
Customer since 2015
Very pleasant to talk to
Francis B., customer since 2015
Great service! Love working with this team!
Customer since 2017
Your agents are very helpful and polite when speaking with the client. Offers concerns and cares about the clients.
Marjette L., customer since 2015
Basically the price of the homeowner insurance and the cooperation of your employees is great!
Customer since 2015
Fair price, attentive responsiveness.
Richard P., customer since 2018
efficient service at reasonable pric
Customer since 2014
They are Professional and handle all and any questions
Customer since 2018
You took the time to sit down with me and review our Liability Policy. Donna was very patient and helpful in obtaining additional insurance for the Kid's Luau, all done very last minute. Looking forward to having a good working relationship with you'. Carol Moor
Anne D., customer since 2016
Prompt, responsive, helpful. Thank you!
Customer since 2018
I had a bit of a problem. I cancelled coverage on my house because I was deeding to my son. Whoops, it appeared that I should not have done that as I was still on the deed and it was just a question of adding my son. Clausen agency to the rescue; they championed my case and had the cancellation reversed so we did did not have to start all over. They are my heros!
John M., customer since 2014
For all of the years I have been using Clausen Agency as my Insurance broker I have had nothing but good experience with them, to the point I recommended a coworker to use them and they also have had only good experiences. Thank you Clausen Agency.
Customer since 2013
Kerry was very helpful understanding my tight time restraint when she got back to me with several options.
Luanne H., customer since 2018
I have been a client of Clausen Agency for over twenty years for both my business and personal needs. Clausen's customer service and professional knowledge of all products they represent, is unsurpassed in the insurance industry. I would give them a five star rating and strongly recommend them to anyone shopping for insurance products. Bryan H., Southampton,N.Y.
Customer since 2014
I have worked with Bill Sepe for a number of years now - he is a great Insurance Man - he will always give me the best deal - he is straight forward, helpful and most of all HONEST! Obviously, I recommend him every time I get the chance!
Lawrence C., customer since 2014
never had any problems....anything I have ever needed they were very helpful......
Gail B., customer since 2014
I have always enjoyed working with Lee McAllister. He has always worked diligently, to find the best and least expensive insurance policies for my car and home. I highly recommend Clausen Insurance Co for all your insurance needs.
Customer since 2013
I own a home in a coastal flood zone. The Clausen Agency has provided insurance for that home at an affordable price, and excellent service. I would recommend their insurance services to anyone.
Karl F., customer since 2014
Always have had excellent customer service and knowledgable agents who found me a better quote for my home ins when my old company just decided to raise my premium by $400 for the year. I have been with Clausen since 1999. Highly recommended
Customer since 2014
I've never been disappointed. Your agents are thorough, patient, and helpful. I do recommend Clausen.
Customer since 2013
I remember getting an email about our policy and at the time life was very crazy and could not process changes to our policy but was glad that Lee was trying to save us money by possibly getting homeowners and car insurance together. I was just appreciative of the thought even though I didn’t respond, I realized later that would have be good to explore. Thank you
Anthony G., customer since 2014
You always respond to my requests in a timely manner and if my contact agent is not available someone always steps up to assist.
Customer since 2017
Informative, effective service, readily answered all my questions, responsive agent, caring.
Customer since 2017
Whenever I call I always get an immediate call back and good information
Jeanne C., customer since 2015
Simply put, the Clausen Agency has been a Godsent since I first moved my homeowner policy to them. Lately, I have also moved my auto policy and I rest peacefully at night. My agent is very responsive to my inquiries and/or changes and attentive to keep my premiums at reasonable rates.
John M., customer since 2015
just want to say I'm very happy with your service the people are very kind and very helpful I even get a birthday card how great is that thank you for your great service I would highly recommend you guys to anyone thanks again
Customer since 2014
Always cheerful, helpful and prompt.
Cynthia P., customer since 2015
You cared for us and gave us the most for our money. My husband Richard thanks you, especially since he is the person that you dealt with.
Karen Z., customer since 2018
Trouble free and easy to work with!
Customer since 2015
We are with the Clausen Agency for many years. Their service is impeccable and fast. We have recommended the agency to friends, who also are very satisfied with the agency. Highly professional and courteous.
Bertram D., customer since 2014
We've had Clausen as our homeowners agent for over ten years and are very pleased with the professional, timely and pleasant services they have routinely provided. Then came hurricane Sandy and it was then when our home was damaged did we realize in adversity just how luck we where to have Clausen to guiding us and settling our claim. I'd highly recommend Clausen based upon a proven record in Long Islands worst times Hurricane Sandy.
William M., customer since 2013
Walter has always been great been with him a long time always willing to talk to u when u call him no matter the question is. The Clausen Agency Inc
Dennis M., customer since 2014
Friendly ,polite , honest service , with quick response , I feel like I have a friend in the insurance business .
Customer since 2015
Carol Payton has been most helpful with my handling my insurance policies.
Customer since 2014
I loved the quick response to my request for a quote, the quick responses to my questions and at the end, the response of your team to come back and modify the quote when it was needed for my case under a short period of time.
Franklyn M., customer since 2018
Everything! I have been very with the recommendation. Thank you for helping make a piece of my Mom's estate easier.
Robin P., customer since 2017
We've been customers since 2012, in all that time we've never had an issue with Clausen. On the rare occasion that we have had questions they've been answered quickly, courteously and professionally.
Kristen M., customer since 2014
Very informative emails
Customer since 2016
You were knowledgeable and very helpful in determining my insurance needs. In fact, I referred others to your agency already.
Pauline D., customer since 2018
It is comforting to know I can always call Maria Colosi with questions and guidance.
Elaine J., customer since 2015
You help me better the other agency
Customer since 2017
They helped us out in a desperate time of need. They were always available to answer any questions we had and they were always patient with us over the phone.
Customer since 2016
You have kept the monthly price down
Customer since 2014
Courteous and prompt response to phone calls and good priceing on marine policy.
John D., customer since 2018
Everything’
Glenn S., customer since 2016
I was able to insure my car in Florida. Very helpful. Agents are smart and know their products. Great follow up.
Customer since 2014
Very happy with all services
Michael C., customer since 2014
Agent and office personal were always willing to help and process paper work as quickly as possible. I will definitely recommend your company to friends
Customer since 2019
Answer questions concisely and quickly.
Valerie B., customer since 2014
Customer service is awesome. From Danien DeBono, Dan Gorman, lady at front desk and anyone else we’ve had to deal with , always a pleasure! Why we’ve been dealing with you guys for probably over 20 years!
Michael T., customer since 2014
Very formative and caring.
Customer since 2014
Offered good rates, answered all questions, showed high professionalism and friendly
Valentin C., customer since 2018
You are quick to reply to any of our questions whenever we need information.
Customer since 2016
I contacted Kim at your agency. She obtained insurance for my granddaughter and sent her proof of same within an hour. Excellent service Claire Caputo
Claire C., customer since 2014
Great profesional service.
James F., customer since 2016
The Clausen Agency is perhaps the finest insurance firm with whom I have ever done business. Professional, friendly, and always looking out for the best interests of their clients.
Mark W., customer since 2016
Always get back to me quickly
Michael K., customer since 2015
Prompt service
Brijesh S., customer since 2014
Everything was done accurately and efficiently!! It was also very easy.... it took very little effort on my end!! You guys are so awesome that I have already recommended you to some of my family and friends!!
Customer since 2018
Presented the pros/cons of the different policies available so I could make the best decision. Gave the feeling my best interests were being looked out for. Timely followup to questions. Allowed me to save a substantial amount on my homeowners insurance compared to my past coverage.
Matthew S., customer since 2018
You move quickly. Always have the best experience
Customer since 2014
Great customer service and friendly payment reminders
Customer since 2015
Got insurance in lightening speed. Got back to me and really took care of me. Thanks Dan!
Customer since 2016
You are aware of when I must be contacted.
Daniel R., customer since 2014
Bill Sepe has been very helpful and we highly recommend him to others looking for a very positive experience.
Joseph M., customer since 2017
Customer service is wonderful.
Customer since 2016
Very easy to work with..a pleasure.
Rodney R., customer since 2018
Responsive and informative associate
Customer since 2014
Very pleased with your service and response time!
Customer since 2018
Always respond to all calls concerning any issue promptly
Customer since 2017
Dave Thaanum provides excellent, personalized service.
Vincent B., customer since 2015
You all give insurance at a fair rate and in a town where many insurance companies will take advantage of the proximity to water and gouge prices. Beats Allstate insurance prices even when they give a discount for having homeowners and auto insurance and it beats the prices significantly. Also gave me a few days to pay a bill late without penalty which I very much appreciate. The online payments make it that much easier to stay on top by paying what I can when I can. I recommend you to all my friends buying a house for the first time.
Kristine C., customer since 2016
it is easy, transparent, and making you feel safe.
Mu W., customer since 2017
The staff is helpful without being pushy
Customer since 2015
Dan Gorman was both friendly and efficient in preparing an estimate for home owners insurance.
Customer since 2019
Neil is extremely knowledgeable and very patient. He is willing to listen and answer my questions so, that I can make an educated decision.
Kevin C., customer since 2018
I was not the person in our home who handled insurance, my husband did that. After he passed away I was not very knowledgeable about what to do when different situations needed to be taken care of. Everyone at The Clausen Agency could not have been kinder, more understanding and patient with me with what I am sure were at times silly questions to those in the know. I will always be grateful for their help and will always be a client. Thank you to all.
Nancy E., customer since 2014
Great coverage and speedy response to insurance needs.
Customer since 2018
Super responsive, competitive pricing.
Customer since 2018
The attitude and knowledge of all employees I have been in contact with has always been of the highest order both professional and personal
Judy M., customer since 2014
We are just happy to be able to branch out and have a new homeowners insurer!!
Customer since 2018
I love when I need information regarding insurance that I can call The Clausen Agency, Inc. and your are able to give me an answer right on the spot.
Customer since 2015
They found me an affordable insurance policy for my co-op.
Customer since 2015
Fantastic job on getting home insurance at the right price!
Alex S., customer since 2014
Fast, friendly service.
Charles L., customer since 2015
Neil did a great job of looking into everything we had question s about and saved us THOUSANDS of dollars on our insurance!
Patrick L., customer since 2018