Four Ways for Restaurant Owners to Curb the Revolving Door of Employee Turnover
Keeping reliable, quality employees is a key component to any business. For restaurant owners, attrition of employees is high, with a seemingly revolving door of employees coming in and out of their business. Hiring and training new employees on a constant basis is costly; if you want to slow employee turnover in your restaurant, you need to differentiate your business culture. Here are four ways to attract and keep quality employees, saving time and money for your business.
1. Broaden Your Application Pool
Putting a sign in the window that you are hiring will only bring a small, localized pool of possible employees. Think bigger and take the initiative to advertise your open positions online on several venues. The more people that apply, the better chance you have of finding the right fit for your restaurant.
2. Spend More Time on Hiring and Training
Finding and keeping employees starts from the moment they walk through your door. Enhance your interview process, asking the right questions and taking the time to get to know your potential employees. What are their goals? Why do they want to work for you? Check their references meticulously. Then, when you do hire a new employee, make sure they get adequate training to give them the tools they need to succeed at your restaurant.
3. Offer Incentives and Benefits
Each employee you hire can cost you thousands of dollars to replace if they leave. Invest in keeping employees instead of replacing them. Offer incentives for quality work and longevity. A competitive wage is great, but it is not the only incentive. Flexible work schedules, paid time off, health care and retention bonuses can make your restaurant a desirable place to work.
4. Appreciation and Engagement
More important than money or benefits to keeping quality employees is how they are treated. Employees that feel appreciated and valued are less likely to leave a position, even for more money. Ask for feedback from your employees and follow through with addressing their concerns. Genuinely thank them for their service and treat them with respect. Employees that feel engaged and invested will stay longer and work harder, contributing to your success.
Finding the right employees can ensure success for your restaurant. Finding the right insurance policy can protect it. Contact The Clausen Agency, Inc., to discuss insuring your business against loss to give you peace of mind for 2019 and beyond.